Marie Stopes International Organisation Nigeria
Children by Choice, Not Chance
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Bayelsa State, Nigeria
About Marie Stopes International Organisation Nigeria
Marie Stopes International Organisation Nigeria (MSION) is a result-oriented Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION’s goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.
MSION is part of Marie Stopes International’s Global Partnership which is in over 37 countries worldwide.
The core responsibility of these posts is to use your:
￭ initiative ￭ energy ￭ persistence ￭ results orientation
￭ drive ￭ integrity ￭ enthusiasm ￭ commitment to personal development
About this Role
The post is part of the programmes/operations team, delivering high impact across most Nigerian states. It plays a key creative and energising role in creating demand for MSION’s services raising awareness of the types of services available, disseminating information about the services and their importance and stimulating interest in clients to use them. Using a range of techniques, they reach different segments of the market (adolescents, married, unmarried, younger, older, men, women) and inform MSION’s delivery teams of the specific needs of these groups so that services can be amended accordingly. MSION Mobilisation Officer work with Social Franchise outlets, MSION’s clinic and Outreach teams. They link with the MSION sales teams.
The post holder is required to demonstrate: initiative; energy; persistence; results orientation; drive; integrity and discretion; enthusiasm; and commitment to personal development in the excellent delivery of work against these responsibilities.
Key duties in relation to the responsibilities:
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Responsibility |
KPI |
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1. Analysis and identification of key targets from a range of potential client groups 2. Activities with agreed target groups that result in them using MSION strategic services (O/R, SF, SM, clinic) 3. Development and supervision of a team of community volunteers 4. Reflection and reporting on impact of MO activities and to management with recommendations on service provision |
CYPs generated (by cost, by HI) and DALY Active database of clientele by segment across given geographies Active teams of motivated volunteers
Meetings held and information disbursed |
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Analysis and identification of key targets from a range of potential client groups Activities include · Using the geographical boundaries develop a clear list of potential target groups by segment, identifying issues that affect community to access, utilization and uptake of RH, long acting contraception and family planning services · Identify promotion partners (eg SF owners) · Document a database of contacts and interests to track input · Make choices on whom to target when, why and how · Establish and maintain relationships with the media and other networks · List local leaders (Govt, non-government, religious etc) |
· Active and growing database with contacts and information · Reported choices and agreed targets quarterly · % of Adopters and young people aged 15- 19 · Properly documented outreach sites and scheduling for up to 3months
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Activities with agreed target groups that result in them using MSION strategic services Activities include · Monthly activity plans developed and shared · Systematic meetings with key groups (advertising, promotional meetings, door to door etc) · Development and disbursement of information along agreed lines appropriate to the segment · Meetings to deliver training · Brand promotion
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· Community Volunteers list, plans and performance management · Return on Investment (cost to CYP) measured monthly · Referral tracking system shows impact CYPs DALYS C/CYP |
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Development and supervision of a team of community volunteers Activities include Selection and management of community volunteers Mentoring, coaching and supervision Identification of good talent and recognition of good service
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· Clear lists of volunteers · Activities, Assessments, Recognition · Monthly analysis of performance of volunteers |
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Reflection and reporting on impact of CMMO activities and to management with recommendations on service provision Activities include Routine monitoring and reporting of all activities and their impact Documentation of case studies Client satisfaction surveys Meetings with service providers to report feedback Recommendations to management and colleagues on adjustments needed to services |
Monthly reports disaggregated by segment Client surveys Recommendations |
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Marie Stopes International Organisation Nigeria (MSION) is an equal opportunities employer. Female candidates are strongly encouraged to apply.
Knowledge/Qualifications
- Minimum of OND/HND in any discipline
- MO must be able to speak with authority and confidence about community attitudes and family planning. They must therefore have knowledge gained through study or equivalent professional experience on modern contraception, health services and local community organisation
- Computer literacy is an advantage
- Able to communicate fluently in the local Nigerian Language
- Good understanding of the local area and ability to investigate and analyse
- Fluent in spoken and written English
Skills/Experience
- Demonstrated drive and creativity to find new ways of communication and engaging with potential clients across a range of market segments with specific examples of when you have found new ways to resolve a project issue. (Essential)
- Demonstrated empathy in working in underserved communities and working to impact on the lives of women (Essential)
- Networking skills are (essential)
- Experience in managing volunteers an advantage(essential)
- Strong organizational abilities that enable you to manage your workload, follow through on objectives and meet deadlines (essential)
- Proven communications, presentation and negotiation skills. You must be able to “sell” the services that MSION offers in a way that attracts support and report clearly and without prejudice on outcomes (desired)
Behaviours
Successful performance at MSION is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSION expects in all employees. Performance is measured against these. They are defined below
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Regular reporting will indicate ability to conceive, design and deliver on results |
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